Dog Friendly Amenities
Our pet-friendly resort welcomes your furry friend to Mexico with thoughtful creature comforts like a toy, cleaning bags, a special towel and a “Do Not Disturb” door hanger to alert housekeeping that there is a pet in the room.
DOG FRIENDLY PROGRAM POLICY
Please take into account our pet policies.
- The maximum weight of your pet is 9 kg.
- Price per pet per night $999.00 mxn, with a maximum of 2 pets per room.
- Your pet will only be allowed in the room where it was registered, if it is detected that it entered another room, a deep cleaning charge will be made.
- Security pets such as Rottweiler, Pit Bull, Doberman, St. Bernard, Great Dane, Siberian Husky, Alaskan Malamute, Akita Rhodesia, Chow Chow, or any breed that is considered aggressive are not allowed.
- Your pet is required to wear an identification tag with owner's information.
- Pets may not be left unattended in the room (your puppy may do fine in your home, but may become frightened in strange places).
- Your pet must be kept on a leash or in a carrier while being transported through the hotel areas.
- You may enjoy our consumption centers accompanied by your pet exclusively on the terraces of our restaurants and subject to availability.
- Your pet is not allowed in bars, pool areas, SPA, gym, convention area or any other area indicated by hotel staff.
- You are responsible for all damages to property or persons that your pet may cause on the premises.
- You are responsible for cleaning up after your pet. You can find identified litter bins in the areas.
- You will receive a welcome kit, which contains an outside/inside doggy lock for cleaning, sanitary bags and a surprise gift.
- Room assignment is subject to hotel availability.
- To clean the room you must be with the dog, otherwise it will not be done.