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Notice of Accessibility

How We Ensure Accessibility for All: Our Policies and Practices

At Princess Mundo Imperial we are committed to ensuring that our facilities, amenities and services are accessible to all our guests, including Persons with Disabilities (PWD). The following are the accessible features of our hotel's public spaces and guest rooms.

Mundo Imperial Expo

  • 1 ramp to access the auditorium.
  • 3 elevators exclusively for people with disabilities.
  • 6 parking spaces for people with disabilities.


Mundo Imperial Promenade

  • 5 access ramps (including access to hotel, snack areas and Il Doumo).


Princess Mundo Imperial

  • 15 access ramps (including restaurants, lobby, bars and pools).
  • 14 elevators.
  • 30 wheelchairs.
  • All rooms have Braille system included in the room number.


Forum Mundo Imperial

  • 1 ramp for access.
  • 2 elevators
  • Exclusive seating for disabled persons.


Website Accessibility

At Princess Mundo Imperial we strive to ensure digital accessibility for people with disabilities. We constantly improve the user experience and adhere to relevant accessibility standards.


Compliance Status

The Imperial World Palace website complies with level AA of the Web Content Accessibility Guidelines (WCAG) 2.0. This means that we have made efforts to comply with accessibility standards during the development of the website.


Browser and assistive technology support

The Princess Mundo Imperial website is compatible with the following browsers and assistive technologies:

  • Browsers: Chrome, Firefox and Safari, JAWS, NVDA and VoiceOver.


Technical specifications

The accessibility of the Imperial World Palace website is based on the following technologies:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript


Limitations and alternatives

Despite our efforts to ensure the accessibility of the website, there may be some limitations. Known limitations and possible solutions are listed below. If you encounter any additional problems, please let us know.

Known limitations of the website:

  • Third-party integrations such as Tripadvisor, Instagram, TripTease, ChatBots, etc.


Feedback and contact

We welcome your feedback on the accessibility of the Princess Mundo Imperial website. If you encounter accessibility barriers or need assistance in booking an accessible room, please do not hesitate to contact us via the following means:

Phone: 744-435-1700

Email: reservaciones@mundoimperial.com

Address: COSTERA DE LAS PALMAS S/N COLONIA GRANJAS DEL MARQUÉS. CP. 39890 ACAPULCO, GUERRERO. MEXICO.